Facility Management and Real Estate operators face significant operational challenges — fragmented task tracking, unreliable vendor performance, and manual compliance documentation. Housekeeping, security, and maintenance teams often work across multiple properties with little digital oversight, leading to missed SLAs, tenant dissatisfaction, and unverified work execution. Paper checklists and WhatsApp-based reporting make audits cumbersome and introduce compliance risks. Furthermore, high staff turnover and multi-vendor environments complicate accountability.
Smart Soochi revolutionizes this space by digitizing every aspect of facility operations. From preventive maintenance and workforce attendance to issue validation and tenant complaint management, it provides real-time visibility, geo-tagged proof of work, and automated escalations. With modules like Asset Management, Dynamic Scheduling, IoT Integration, and AI-based validation, Smart Soochi ensures data-backed decisions, 100% SLA compliance, and predictive maintenance for a truly smart facility ecosystem.

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Use Case 1: 
Housekeeping & Restroom Cleaning Automation

Large real estate complexes struggled to verify cleaning staff presence and quality of work. Supervisors relied on manual logbooks and random inspections, leading to frequent tenant complaints and SLA penalties.

Smart Soochi revolutionizes this space by digitizing every aspect of facility operations.

Implementation Done

 

  • Every restroom and floor was tagged with a unique QR code.

  • Cleaners were assigned daily checklists via the Smart Soochi mobile app.

  • Each task required a QR scan (proof of presence) and photo upload (proof of work).

  • Supervisors received real-time dashboards showing completed, missed, or delayed tasks.

  • Missed tasks were auto-escalated to the facility manager.

Outcome

 

  • 100% verifiable proof of cleaning tasks through geo-tagged and time-stamped data.

  • 65% reduction in tenant complaints within the first quarter.

  • 30% improvement in resource utilization through data-driven shift planning.

  • Management gained real-time visibility into cleaning operations across multiple facilities.
    Smart Soochi effectively eliminated manual oversight dependency, creating transparent, SLA-compliant facility operations.

Use Case 2: 
Preventive Maintenance & Asset Lifecycle Management

A property management company managing multiple commercial towers faced frequent HVAC and lift breakdowns. Maintenance teams relied on Excel-based schedules and reactive maintenance, resulting in high downtime and repair costs.

With modules like Asset Management, Dynamic Scheduling, IoT Integration, and AI-based validation, Smart Soochi ensures data-backed decisions, 100% SLA compliance, and predictive maintenance for a truly smart facility ecosystem

Implementation Done

 

  • All assets (HVACs, lifts, DG sets) were digitally registered with QR codes in Smart Soochi’s Asset Management Module.

  • Preventive maintenance schedules were automated based on OEM guidelines and asset age.

  • Technicians received task alerts with standard SOP checklists on their mobile app.

  • Each completed task captured photo, GPS, and timestamp as proof.

  • AI validation checked photo authenticity before marking closure.

Outcome

 

  • 40% reduction in breakdown incidents within six months.

  • 22% extension in asset life due to timely servicing.

  • Real-time MTTR tracking and automated downtime analytics via dashboards.

  • Auditors could access instant, immutable digital records for compliance.
    Smart Soochi transformed a reactive maintenance model into a predictive, performance-driven ecosystem, enhancing asset reliability and cost control.

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Smart Soochi’s adaptability across industries — from public governance to private operations — has enabled organizations to achieve verified accountability, real-time visibility, and measurable productivity gains through digital transformation.

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